How do I make a return?

As a customer of twistshake.com, you have the right to return products you purchased from our web store within 14 days of receiving them.

All returned items must be returned in their original packaging, as well as in their original condition and quality.

When you return any product, you must cover the shipping charges. As soon as we receive your return, we will process your request. 

Please note that you will not be reimbursed for the original shipping charges. Any refunds made by us will be processed back to the original payment method when you placed your order.

NOTE: 

TO BE ABLE TO HANDLE YOUR RETURN CORRECTLY, THIS MUST BE SENT TO THE SWEDISH WAREHOUSE ADDRESS.DO NOT SEND IT TO A PICK-UP POINT OR PARCEL SHOP AS THIS OPTION REQUIRES AN I.D. TO PICK IT UP. 

(You are responsible for parcels or articles lost in shipping)

Return address:

Twistshake of Sweden AB - ( Returns )

Örjansgränd 1

721 32 Västerås

Sweden

We can´t accept notifications on SMS or Email about the pickup for your return, you need to choose a letter notification if the package is not sent directly to our warehouse.

Send this return form together with the product/products